1. Acceptance of Terms
By accessing or using the services provided by Crown Detailing (referred to as “we,” “us,” or “our”), you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Crown Detailing offers mobile car detailing services, including but not limited to interior and exterior detailing, additional services (headlight restoration, wax, paint protection, engine cleaning, etc.), and special packages as outlined on our website.
3. User Responsibilities
You agree to provide accurate, current, and complete information when using our services. It is your responsibility to maintain the confidentiality of your account information and password. You also agree not to use our services for any illegal or unauthorized purpose.
4. Booking and Payment
Booking our services can be done online through our website or by phone. Payments are processed securely through our designated payment gateway or by E-transfer. By booking our services, you agree to pay the specified amount for the selected service and any additional fees for extra services.
5. Cancellation and Rescheduling
Cancellations or rescheduling of appointments must be done within 48 hours before booking. Failure to cancel or reschedule within the designated period may result in fees. Crown Detailing reserves the right to cancel or reschedule appointments due to unforeseen circumstances.
6. Pricing and Discounts
Our pricing is outlined on our website and may be subject to change. We may offer discounts for certain services, multiple vehicles, or specific timeframes. Any discounts or promotional offers are subject to the terms and conditions specified at the time of the promotion.
7. Additional Service Fees
Additional fees may apply for services not included in the standard packages. These fees will be communicated to you before the service is performed. Crown Detailing reserves the right to adjust fees based on the condition of the vehicle or specific customer requests.
8. Reviews and Testimonials
Customers may have the option to leave reviews or testimonials on our website or other platforms. By submitting a review, you grant Crown Detailing the right to use, reproduce, and display the content for promotional purposes.
9. Limitation of Liability
Crown Detailing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability for any claim arising out of or relating to our services shall not exceed the amount paid by you for the service.
10. Changes to Terms of Service
Crown Detailing reserves the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review the terms periodically. Continued use of our services after any modifications constitutes acceptance of the updated terms.
11. Governing Law
These Terms of Service are governed by and construed by the laws of the jurisdiction where Crown Detailing is located.
Contact Information:
If you have any questions or concerns about these Terms of Service, please contact us.
Effective Date: 2023-12-16
